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Ascend Learning - Personal Safety Training Courses Worksop

Lone Working

Ascend Learning Solutions

According to The Health and Safety Executive (HSE), the definition of a Lone Worker is “those who work by themselves without close or direct supervision.”

Some examples are: people working alone in premises, people who work from home, people working separately from others, and people working outside normal hours.

If you work alone, at any time, you are a lone worker.

With more and more flexible working arrangements and cutbacks in resources, the number of people working alone is on the increase. Therefore, it’s estimated there are over 6 million lone workers in the UK.

There is nothing wrong or illegal with lone working, however the employer does still have a duty to provide a safe working environment and deal with and Health and Safety risks for all staff.

Who should complete the course?

This is for any employer or staff member who could be a lone worker in any setting from healthcare, Housing Associations, retail, or any setting where staff could be at risk of working alone.


To develop an awareness of the risks associated with working alone and identify strategies to reduce the impact on your lifestyle.


By the end of the course, delegates will have the skills to:

  • Define ‘lone worker’
  • Describe relevant health & safety legislation
  • Explain what can be done to reduce these risks
  • Know what work-related violence is
  • Discuss how we communicate and how this affects people’s reactions
  • Recognise the warning signs and danger signs that can lead to aggression and violence
  • Assess the risks and hazards associated within your own workplace
  • Develop short and long term strategies to prevent and manage positive outcomes
  • Know how to report and record all incidents according to policies and procedures
Course Content

Course Content

  • Definitions
  • Relevant Legislation
  • Work-related violence
  • Communication
  • De-escalation
  • Personal Safety
  • Mental health
  • Reporting and recording


6 hours


Observation and group participation.

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