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Lone Working

Course Overview

Ascend Learning Solutions

According to The Health and Safety Executive (HSE), the definition of a Lone Worker is “those who work by themselves without close or direct supervision.”

Some examples are: people working alone in premises, people who work from home, people working separately from others, and people working outside normal hours.

If you work alone, at any time, you are a lone worker.

With more and more flexible working arrangements and cutbacks in resources, the number of people working alone is on the increase. Therefore, it’s estimated there are over 6 million lone workers in the UK.

There is nothing wrong or illegal with lone working, however the employer does still have a duty to provide a safe working environment and deal with and Health and Safety risks for all staff.

Who should complete the course?

This is for any employer or staff member who could be a lone worker in any setting from healthcare, Housing Associations, retail, or any setting where staff could be at risk of working alone.

Why Train With Us?

Choosing Ascend Learning means choosing high quality, compliant and engaging training that genuinely improves confidence and skills in the workplace. Every course is delivered by experienced and accredited trainers who specialise in real world scenarios, ensuring your team leaves fully prepared and confident.

We are trusted by schools, care organisations and businesses across the UK. Ascend Learning is committed to providing training that is simple, compliant and genuinely useful, giving your staff the skills they need to work safely and confidently.

Accredited trainers
Our trainers bring years of practical experience, which means every session is relevant, hands on and aligned with current UK guidance.
interactive learning
We use real life examples, demonstrations and scenario based activities to help learners build confidence and remember key skills.
fully compliant training material
All course content follows the most up to date legal requirements and best practice standards, giving you complete peace of mind.
flexible training options
We provide training across the UK, either at your workplace or at one of our scheduled training venues.
Certificates for every student
Delegates receive recognised certificates that show competence and support your organisation’s compliance needs.
Friendly Customer Support
From booking to certification, our team makes the entire process simple and stress free.

Enquire about one of our courses today!

Course Details

Aims

To develop an awareness of the risks associated with working alone and identify strategies to reduce the impact on your lifestyle.

Outcomes

  • Define ‘lone worker’
  • Describe relevant health & safety legislation
  • Explain what can be done to reduce these risks
  • Know what work-related violence is
  • Discuss how we communicate and how this affects people’s reactions
  • Recognise the warning signs and danger signs that can lead to aggression and violence
  • Assess the risks and hazards associated within your own workplace
  • Develop short and long term strategies to prevent and manage positive outcomes
  • Know how to report and record all incidents according to policies and procedures

Course Content

  • Definitions
  • Relevant Legislation
  • Work-related violence
  • Communication
  • De-escalation
  • Personal Safety
  • Mental health
  • Reporting and recording

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