Staff training in health and social care is crucial to delivering safe, effective, and compassionate support. It ensures that care workers understand their responsibilities, follow best practices, and meet regulatory standards such as those set by the CQC (Care Quality Commission).

Training covers essential areas like safeguarding, manual handling, infection control, and communication skills—all of which contribute to better outcomes for service users.

At Ascend Learning, we provide high-quality, CPD-accredited training designed to upskill care professionals and raise standards across the sector.

The Health and Social Care Act 2012 is a key piece of legislation in the UK that restructured how health and social care services are delivered and managed. It gave more control to local authorities and clinical commissioning groups (CCGs), placing greater emphasis on patient choice, accountability, and integration of services.

It also established bodies like Healthwatch England to represent the voice of service users and improve transparency within the NHS.

Understanding this Act is important for professionals working in care settings to stay compliant and support person-centred care.

Safeguarding in health and social care refers to protecting vulnerable individuals—such as children, older adults, or those with disabilities—from abuse, neglect, exploitation, or harm.

It involves recognising signs of abuse, knowing how to report concerns, and creating a safe, supportive environment. All staff have a legal and ethical duty to safeguard the people they care for.

Ascend Learning’s safeguarding training helps professionals build confidence in identifying risks and taking appropriate action.

Duty of care means that health and social care workers are legally and morally obligated to act in the best interests of those they support. This includes providing safe, high-quality care, respecting individual rights, and minimising risk or harm.

It applies to all actions taken by care professionals, from physical support to decision-making and communication.

Our training helps staff understand how to apply their duty of care in real-world scenarios and manage dilemmas professionally.

Person-centred care is an approach that puts the individual at the heart of their care. It focuses on respecting a person’s values, preferences, and unique needs, rather than using a one-size-fits-all model.

This means involving service users in decisions, promoting independence, and building trust and empathy. It’s a core principle in UK care standards and contributes to better wellbeing and satisfaction.

Ascend Learning’s training includes person-centred care principles to help carers deliver support that truly makes a difference.